In the email settings section, you can preview and prepare the texts of each e-mail that will be sent automatically by the system to the users. Make sure to check both language versions of the email.

First, choose the type of email which you want to edit. Click the small arrow pointing down to expand the list with email types. Select the one you want to edit.

Email types

In the Email Settings section, you can edit the text of the following system emails automatically sent to users in different situations:

  • Account activation email – Sent after user registration with a link to activate the account.
  • Forgot credentials email – Sent when a password reset or recovery is requested.
  • Invite to app email – Used to invite a person (new or existing) to the TeePee system; includes account creation or login within the organization.
  • Invite to event email – Sent to people invited to a specific event.
  • Member registration email – Electronic application form for joining the organization.
  • Cancelled event email – Notifies participants that an event has been cancelled.
  • New consents are available – Sent automatically when a person reaches the defined minimum age; includes an overview of granted consents and information about changes.
  • Member registration and Legal guardian invitation – Sent to a legal guardian during child registration; includes creation of a TeePee account for the guardian.
  • Member registration via legal Guardian – Sent to the legal guardian when registering a child without creating a TeePee account.
  • Legal Guardian invitation – Confirms creation of a TeePee account for the legal guardian (from the Legal Guardians tab in the child’s profile).
  • Confirmation of registration sent– Confirms that the registration form was successfully submitted via the public registration link.
  • Approval of submitted registration – Informs the user that their registration was approved.
  • Reject of submitted registration – Informs the user that their registration was rejected.
  • Legal guardian invitation – Notification about linking a guardian’s account with their child’s account.
  • Legal guardian and Child – Request for the guardian to confirm GDPR consent on behalf of the child.
  • Guardian Consent Form
  • Resend form – Re-sends a form (for update or confirmation) without creating a TeePee account.
  • Resend Form Child– Re-sends a form related to a child user to their legal guardian.
  • Approval of personal request – Notifies the user that their personal request or record (Program, Award, Education) was approved.
  • Rejection of personal request– Notifies the user that their personal request or record was rejected.
  • Modification of personal request– Notifies the user that their pending personal request or record has been updated.
  • Email change by user  (old address) – Notification about email change sent to the old address.
  • Email change by user (new address) – Confirmation of email change sent to the new address.
  • Email change by admin – Notification about an email change performed by an administrator.
  • Password change – Sent after the user successfully changes their password.

 

Then you can edit the subject and the text of the email.

The numbers in bracket represent data from the system that are automatically retrieved from the system when used in the email text. Follow the Legend is displayed on the bottom of the email, e.g. {0} - first name, {1} – User login, {2} – Activation link, {3} - Organisation name. You can use them when creating the email text.

After setting/editing the subject and text of each e-mail, click Save Settings.